Privacy Policy

AL ASR Welfare Foundation (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://www.alasrwf.org/, engage with our campaigns, donate, or otherwise interact with our organisation.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of information:

1.1 Personal Information You Provide Voluntarily

• Full name, address, email address, and phone number when donating, volunteering, or signing up for updates.
• Payment details when making a donation or purchase through our shop (processed securely through third-party payment gateways).
• Preferences, feedback, and communication history when contacting us or participating in events.

1.2 Information Collected Automatically

• IP address, browser type, operating system, and referring website.
• Pages visited, time spent on the website, and interactions with content (using cookies or similar technologies).

1.3 Special Category Data

We generally do not collect special category data (e.g., health information) unless necessary for specific projects or legal reasons, and we will always request your explicit consent.

2. How We Use Your Information

We use your information for:

• Processing Donations: To handle payments, issue receipts, and maintain accurate records.
• Communications: To send you updates, newsletters, appeals, or responses to your queries (you can opt out at any time).
• Improving Services: To analyse website performance, enhance user experience, and refine our outreach strategies.
• Compliance: To meet legal, regulatory, and tax obligations.
• Fundraising and Campaigns: To inform you about initiatives that match your interests and previous interactions.

3. Legal Bases for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Consent: When you subscribe to newsletters or agree to receive marketing materials.
• Contract: When processing a donation, order, or volunteer application.
• Legal Obligation: To comply with tax or charity law.
• Legitimate Interests: To improve our services, communicate with supporters, and further our charitable mission.

4. Data Sharing and Third Parties

We do not sell or rent your personal data. We may share your information with:

• Payment Processors: To securely process donations or purchases.
• Service Providers: Such as email marketing platforms, event organisers, or IT support under strict confidentiality agreements.
• Legal or Regulatory Authorities: Where required by law, regulation, or to protect our rights and the rights of others.

5. International Data Transfers

Where we transfer your personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

6. Data Retention

We retain your information only as long as necessary to fulfil the purposes for which it was collected or as required by law (e.g., HMRC guidelines for financial records). When no longer needed, your data will be securely deleted or anonymised.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Access: To request a copy of the personal information we hold about you.
• Rectification: To correct inaccurate or incomplete data.
• Erasure: To request deletion of your data where legally permissible.
• Restriction: To limit processing under certain conditions.
• Portability: To request transfer of your data to another controller.
• Objection: To object to processing for direct marketing or legitimate interests.
• Withdraw Consent: To revoke your consent at any time (without affecting prior lawful processing).

To exercise these rights, please email privacy@alasrwf.org.

8. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve site functionality and user experience.
• Analyse traffic and performance.
• Personalise content and marketing messages.

You can manage or disable cookies through your browser settings. Full details are provided in our Cookie Policy.

9. Security Measures

We use technical, administrative, and physical safeguards to protect your information, including encryption, secure servers, and regular monitoring. While no system is completely secure, we take all reasonable steps to prevent unauthorised access or breaches.

10. Children’s Privacy

We do not knowingly collect personal information from individuals under 16 without parental consent. If you believe we have inadvertently collected such data, please contact us immediately.

11. Third-Party Links

Our website may include links to third-party sites (e.g., partner organisations or fundraising platforms). We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this policy from time to time to reflect legal changes or improvements in our practices. Any changes will be posted on this page with a revised “Last Updated” date. Significant updates may also be communicated via email or website notices.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact:

AL ASR Welfare Foundation

Email: alasrwf@gmail.com